Practiced — Privacy Policy
Last updated: July 29, 2026
Practiced is a platform that connects parents and guardians with sports trainers for their young athletes. This policy explains what information we collect, how we use it, and — because many of our users are children under 13 whose parents manage their accounts — what specific protections apply to that information under the Children's Online Privacy Protection Act (COPPA).
The short version: children never create their own accounts or log into Practiced. Parents and guardians create and control every athlete profile. We collect the minimum information needed to connect you with a trainer, we never sell data or use it for ad targeting, and you can review or permanently delete your athlete's information at any time from the app.
1. Who Uses Practiced
Practiced has three types of accounts: parents/guardians, who create profiles for their young athletes and book training sessions; trainers, who offer coaching services and interact with athlete profiles their parents have booked with them; and administrators, who manage the platform. Children do not have their own logins — a parent or legal guardian is always the account holder.
2. Information We Collect
About parents/guardians (the account holder)
- Name, email address, phone number
- Password (stored as a one-way hash — we never see or store your plaintext password)
- Booking and payment history
About your child (the athlete profile)
- First and last name (optional) — we do not require or mandate disclosure of your child's real name. You may enter a nickname, initials, or leave this field blank; a display name is used anywhere your child's profile is shown
- Birth year only — not a full date of birth
- Sport(s), position, and skill level
- Optional notes you add (e.g., goals, injury history)
- Coach-authored notes, evaluations, and goals created by trainers you book with
We do not collect photos, videos, audio, precise location, or any biometric identifiers about children. We do not knowingly collect any information directly from a child — all athlete information is entered by the parent or guardian, and any field describing the child, including their name, is optional at the parent's discretion.
About trainers
- Name, email, bio, service listings, pricing, and availability
- Location information for training sessions
3. How We Use Information
- To create and manage accounts and athlete profiles
- To match parents with trainers and process bookings
- To let trainers record coaching notes, evaluations, and goals for athletes they work with
- To send account-related email (verification codes, booking confirmations, password resets, reschedule proposals)
- To keep the platform secure and prevent fraud
We do not use children's information for behavioral advertising, do not run ad-tracking SDKs in the app, and do not sell or rent any personal information to third parties.
4. Who Can See Your Child's Information
An athlete's profile is visible only to: the parent/guardian who created it, and the specific trainer(s) that parent has booked a session with. Trainers cannot see athletes they haven't been booked with. Administrators can access account data only for support and platform-safety purposes.
5. Parental Consent
Because a parent or guardian is the one creating each athlete profile, we require an affirmative confirmation at the time a profile is created: that you are the child's parent or legal guardian, and that you consent to the information being shared with trainers you choose to book. This confirmation is recorded with a timestamp on your account.
6. Data Retention & Deletion
We don't keep children's data forever. Here's exactly how long we retain it and what happens when an account is deleted:
| Situation | What happens |
|---|---|
| You delete an athlete profile | Deleted immediately — including all associated coach notes, evaluations, and goals |
| You delete your parent account | Deleted immediately — your account, all athlete profiles, notes, evaluations, goals, and booking history are permanently removed |
| Your account is inactive for 24 months | We email a warning and give you 30 days to sign back in |
| No sign-in within that 30-day window | Your account and all associated data are automatically and permanently deleted |
You can delete your account and all of your children's data at any time from Account → Delete My Account in the app or web portal. This is immediate and cannot be undone. You can also delete a single athlete profile without closing your whole account from the Athletes tab.
7. Your Rights as a Parent
You can, at any time and without needing to contact us:
- Review everything stored about your child from the Athletes tab in the app
- Edit or correct your child's profile information
- Delete a single athlete profile, or your entire account and all associated data
- Refuse further collection by declining to add additional athlete profiles or by deleting your account
If you'd rather not use the in-app tools, you can email us at support@thepracticed.com and we'll handle the request directly.
8. Data Security
Athlete and parent data is stored in an encrypted database that is not directly reachable from the public internet. Access to backend systems is restricted to authenticated application requests over encrypted connections. We do not store payment card numbers on our own servers.
9. Changes to This Policy
If we make material changes to how we handle children's information, we'll update this page and, where required, notify parents directly by email before the change takes effect.
10. Contact Us
Questions about this policy, or about your child's data specifically, can be sent to support@thepracticed.com.